Frequently Asked Questions
MyTown 4.0 Update
How many new levels are there?
We’ve added 10 new levels (up to level 70!) and 3 new building upgrades
How do I create items?
You can create an item by tapping the MyTown tab, clicking “menu” on a property, and pressing “create item.”
What are skill points?
You gain skill points each time you create an item. The more items you create, the higher your skill will be. As your skill rises, you can create more powerful items!
My friends are making certain items that I can’t. Why?
Some items can only be created at certain building types and at a certain skill level. Diversify your MyTown empire to include all types of locations so that you can create every item!
How do I trade items?
You can request items from friends by clicking the items tab and then “trades.” Click the request a trade button and ask friends for particular items!
How long do trade requests stay active?
Trade requests stay open for 72 hours. After 72 hours, the request will expire and you’ll need to request another trade.
How do I get more check-ins?
Check-ins now refill over time! Launch MyTown often to take advantage of this new feature.
We’ve also introduced new items which will grant more check-ins. Try to trade for these with friends!
What are stamps? What do they do?
Stamps are what we previously referred to as “Collectibles.” They can be placed on buildings to add a personal effect. In addition to customizing your town’s look, some Stamps now provide power-ups to your buildings!
MyTown 3.1 Update
How many new levels are there?
MyTown 3.1 boasts 10 new levels and two new building upgrades!
Why do I only have 40 check-ins?
Players now have 40 daily check-ins to use at their discretion. The previous system rewarded those who spammed their check-ins, instead of the players who were using legitimate check-ins throughout the day. Now, with the new check-in system and leveling curve, players can level up with their daily limit without having to spam their check-ins. Additionally, we decided to do away with the time bonus feature because it hindered those who checked-in to separate locations in a short amount of time.
When we created MyTown, we wanted users to become attached to the places that they frequented. We believe that by instituting a check-in cap, people will check-in to the locations which they care about most, which will foster a greater sense of ownership.
What are collectibles and how do I use them?
You can choose the look of your buildings by tapping on the MyTown tab, clicking "edit look" on a specific property, and then choosing the building design that you desire. Once you've done this, you can begin to add our Collectibles to your building. Your available Collectibles will show up right above your property: tap the Collectible you'd like to use, place it wherever you'd like, and re-size it as you see fit.
We plan on adding a bunch more in the coming weeks, so be on the lookout!
I have extra lottery tickets but can’t use them, why?
Players can use up to 5 lottery tickets per day. We believe that the progression through MyTown should be a journey. We didn't want to allow users to warp through the game by using all their lottery tickets and miss the experiences that come with it. We think that by limiting the daily use of lottery tickets, the social interactions between players will increase as trading and gifting for items will become more frequent.
How do I add my profile photo?
You can add a photo for your friends to see by connecting to Facebook through MyTown. You can do this by tapping the friends tap, clicking invite friends, and then clicking Facebook. Enter your Facebook info and your photo will be added!
How do I delete my profile photo?
You can delete your photo by going to your iPhone's home screen, tapping settings, clicking MyTown, and tapping the "Reset Facebook Login" tab.
MyTown 3.0 Questions
Why do you need my email address?
Your email is used as a means to recover your Town if something were to happen to your iPhone/iPod such as changing devices, or having to restore it.
Will you give my email to anybody?
Absolutely not. Your email is safe with us. We will only use your email to use as a means of Town restoration and to periodically send you updates about MyTown. Please refer to our
Privacy Policy.
I clicked the validation link in my email but I got an error, what now?
If you got an error message, reopen MyTown and enter your email again. You will be sent another validation link. Open this link to validate your email.
How do I add friends?
To add friends first validate your email. After doing this, tap the "friends" tab, then tap "+ Add contacts."
How do I send messages?
To send a message to a friend, tap the "friends" tab, click on a friend, and then tap "send message." You can also send a message by accessing the friends tab, tapping "inbox", and clicking "compose."
How do I send a gift?
To send a gift to a friend, click "friends", tap on the friend you want to send a gift to, and then click "send message." Click the box in the message field to bring up your inventory. Tap on the item you want gift and then click send.
Users can also send a gift by tapping "friends," clicking "inbox," and then tapping "compose." Simply tap the item box and you can send a gift!
How do I view a friends town?
To view a friend's town go to the friend's tab and click on the friend's name who's town you want to visit. Then click View properties. You'll be able to see all the locations they own and the upgrades they've purchased.
How do I see where my friends have been?
You can view a friends recent check-ins by going to the friends tab, clicking on a friend, and then tapping "view recent check-ins"
How do I switch my theme?
Your email is used as a means to recover your Town if something were to happen to your iPhone/iPod such as changing devices, or having to restore it.
How do I delete a friend?
To delete a friend, go to the "friends" tab, swipe your finger across the person's name who you want to remove, and tap delete.
How do I delete a message?
To delete a message, go to the "friends" tab, swipe your finger across the message you want to erase, and tap delete.
General Questions
What is MyTown?
MyTown is a GPS game about buying and owning your favorite local shops, restaurants, and hangouts on your iPhone.
First, Check-in at real-world locations to unlock rewards. Then buy and own your favorite real-life places. During the day, you can collect rent when people Check-in to your shops. The more visitors that come to your stores, the more it raises your properties' total value.
The more you Check-in, the faster you'll level-up to unlock more locations to buy and upgrade, and the higher you'll climb up the leaderboard rankings.
Get started and watch your personal property empire appreciate in value. Start collecting rent NOW!
I'm having a problem with MyTown and I heard that deleting and re-downloading the app helps. Should I do this?
If you've registered and validated your email then you can delete and reinstall MyTown at no detriment to your town. If you haven't registered and are experiencing technical difficulties with MyTown, we strongly suggest you email
feedback@booyah.com and we'll assist you.
Where'd the avatar go?
Weebo, the lovable space alien, went back to his home planet. Visit the store to see what he left behind! Shhh...if you'd like Weebo to come back and visit us, let him know at feedback@booyah.com.
How do I enter/change my name?
Click 'Tap Me' on the profile page to enter your name and email. After your enter your name it will appear on the Leaderboard when your device connects with our servers. By entering your email, you'll also win $25,000 in-game cash!
To change your name, follow the same process as above. When your device connects with our servers your name will be updated.
After upgrading to MyTown 2.0, what do I do with my old gear?
Go to the inventory to sell Weebo's old gear for extra cash. Alternatively, you can keep them as collectible souvenirs :)
What's the difference between the Store and the Virtual Store?
In the Store, you can buy special abilities, slots, content packs, and unique items using real dollars via in-app purchase. The Virtual Store is used to buy power-up items using in-game currency only.
How do I change my location in the app?
For the iPod Touch: When you Check-in, you will be able to choose your location from 1300 different cities in the US (or search for it as well). After selecting your city, you can search for any location within that city. Start a new session to change your location to a different city.
For the iPhone: To change your location in the app, hit the circular refresh button on the upper right corner during a Check-in.
What do I do after I reach max level (Level 60)?
DING! Grats on hitting Level 40! Now the goal is to climb the Leaderboards of the places you own. Local leaderboards will play a large role in future versions of MyTown. Make sure to save up on your cash for bigger and better upgrades and items. We'll be pushing out tons of new content very soon.
I'm not receiving my points? What should I do?
You must be connected to the internet (3G, WiFi) to receive your points since your device must talk to our servers.
Can I play both my music and MyTown at the same time?
Yes. By popular demand, MyTown 2.0 allows you to play your music with the app at the same time!
How do I leave a comment at a location?
To leave a comment at a location, tap the white text field during a Check-in. You can earn +30% base points for writing a comment during a Check-in. You also have the option to post your comments to Facebook and Twitter.
Can multiple players own the same shop?
For now, shops can be purchased by more than one person. We want multiple users to be able to own and connect to their favorite real life locations and hotspots. We also want to introduce new forms of collaboration around locations where people can work together as we evolve the game. For example, if you Check-in at another player's location, the value of the shop increases for all owners.
I keep checking-in to earn lots of points. Why do this?
Right now, you can Check-in to your local hotspots as often as you like. However, if you Check-in too often, your experience points are earned at a significantly reduced rate. The optimal Check-in pattern is spread it out across longer periods of time to maximize on your experience gain. That said, we're constantly improving and iterating on how the game feels. We'd love to hear your thoughts and feedback on the Check-in experience to make this game much, much better! Please email us at feedback@booyah.com
What's a Check-in?
Check-in at the places that you love. Hit the Check-in button, pick a location you like, then confirm your Check-in. Earn cash and rewards after each Check-in.
I have an unused item stuck in a slot, how do I remove it?
You can remove an item from its slot by tapping on the item, and clicking "unequip."
What are Shops?
In MyTown, you buy and own your favorite real-life locations. Collect rent and upgrade your shops. You get more rent when other players check in at your shops. Upgrading your shops increases their value and how much rent you can collect.
Can I reset my level and start over in MyTown?
Currently, you cannot reset your level in MyTown. This feature will be available in upcoming releases. Stay tuned!
What are Levels?
You can gain up to 20 levels in MyTown. Levelling is based on Points (from Check-ins). Leveling up lets you own more locations, and buy upgrades for your locations.
What are Power-Ups?
Power-ups give you Point bonuses and more cash. You earn Power-Ups when you Check-in. You can apply to them to earn better rewards. To view your Power-Ups, tap the Inventory icon on the Profile page. You can use a maximum of 3 Power-Ups per Check-in.
What are the Leaderboards?
The Leaderboard measures how many points you earn by checking in at a property. Compare your score and ranking at each location. Use Power-Ups to climb the Leaderboards faster.
Property Gameplay
How do I change the buildings on my profile page?
Your profile page will change everytime you buy and upgrade properties. You can purchase the Monster Background in the in-app Store to have a huge animated lizard on your property landscape.
How do I view my properties?
To view your properties click on the MyTown button on the profile page or tap anywhere on the profile screen.
How do I view a property's details?
To view a property's details click on the individual property from the MyTown page.
How is the value of a property determined?
Property prices change based on the number of check-ins, the rate of check-ins, the popularity rating, number of owners, buying and selling of the property, and real-world factors.
What's trending?
Trending tells you if a property is hot or not. More Check-ins can make a property hotter. To see a property's trend, click on it from the MyTown page.
What is a shop's Popularity Rating?
A shop is worth more when people own it and Check-in there. The higher a shop's popularity rating, the more the shop is worth. To see a property's popularity rating, click on it from the MyTown page.
How is the total value of my town determined?
The total value of your town = Total Cash + Total Value of all your properties.
How do I collect Rent?
You earn rent for each property that you own. Press the MyTown button on the main page, hit the COLLECT button to take your rent from your first property, then slide the screen to view your next property. You can collect rent from each property you own. The more upgrades you buy, the more rent that you earn. The more people who Check-in at your shop, the more your shop is worth and the quicker you earn rent. To make rent collection easier, buy the "Rent Collector" ability in the in-app Store to collect rent from ALL properties with a single click!
How do I buy a shop?
After you Check-in at a location, you can buy it. Buy from the Profile page or the MyTown page.
You can only buy a shop after doing a Check-in there.
1. To buy a shop on the MyTown page, tap the MyTown tab on the profile page. If you have a property slot available, tap the building that says "Tap to Buy", then chose your location to purchase.
2. To buy a shop from the Profile Page, tap the Buy button. You will buy the location where you did your last Check-in.
How do I Upgrade my shops?
Upgrade your properties to earn more rent at a faster pace. Tap the upgrade button on the MyTown page to upgrade your property.
How many levels of upgrades are available for each property?
There are 16 levels of upgrades available for each property.
Currency
How do I earn cash?
You earn cash when you Check-in, collect rent, and sell Properties. Use cash to buy shops and purchase upgrades. Challenge yourself to become a millionaire!
What are points and why are they important?
Check-in to get points. The more points you get, the close you are to increasing your level. As your level goes up, you can own more shops and purchase better upgrades.
What is the difference between cash and points?
Each Check-in earns you dollars and points. Dollars can be used to buy shops and purchase upgrades. Levelling is based on points. As your level goes up, you can own more shops and purchase better upgrades. At each new level, you also unlock new gear for your avatar.
Questions and Feedback
Where should I send my comments, suggestions, and feedback?